Home Mix ("we", "us") respects your privacy. This policy explains what personal data we collect through this website, why we collect it, and how we protect it, in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia.
Data we collect: when you submit a booking request or a contact message we collect your name, mobile number, email address (optional), the property location and any details or attachments you choose to provide. We also record basic technical information such as an anonymised form of your IP address to protect the site from abuse.
How we use it: we use your data solely to respond to your request, confirm and deliver the requested service, follow up on quality, and communicate service updates by phone, WhatsApp, SMS or email. We do not sell or rent your personal data to third parties.
Sharing: your data may be shared only with our operational team and service providers (such as messaging and hosting providers) who process it on our behalf under confidentiality obligations, or when required by law or a competent authority.
Retention and security: we keep booking and contact records for as long as needed to provide the service and meet our legal and accounting obligations, and we apply appropriate technical and organisational measures to protect them from unauthorised access.
Cookies and analytics: the site uses a language-preference cookie and, where enabled, analytics tools that help us understand how the site is used. You can control cookies through your browser settings.
Your rights: you may request access to, correction of, or deletion of your personal data, or object to its processing, by contacting us using the details on the Contact page. We will respond within a reasonable period.
Changes: we may update this policy from time to time. The current version is always published on this page.